Net Promoter Score (NPS) Software
Have a lo...ong list of satisfied customers? Let them do the talking for you! Turn your customers into your product ambassadors by collecting genuine promoter feedback with NPS software.
Create NPS Survey
Customer Loyalty
Create NPS surveys and gather customer opinions on your services and features. Close the loop by analyzing the results and implementing improvisations to enhance their journey and experience. Catch the intent of a dissatisfied customer and immediately build improvement plans to avoid fallout.
Improve customer experience
Build improvisation roadmap
Increase customer retention
Reduce customer fallback rate
Customer Touchpoints
Reach your customers via all possible touchpoints to avoid any misses. Survey them through the channel they are comfortable answering on. Create your NPS survey form and route it as per your customer presence and engagement with NPS survey software.
SMS
Website
Intercom
Transform your NPS surveys from simple feedback collection to a powerful driver of customer loyalty and business growth. Leverage BrewSurvey's extensive library of advanced features to gather, analyze, and act on customer feedback.
Gauge real user reactions and analyze sentimental ratings for your product
Brand your forms the way you like so they look aesthetically pleasing
Keep the conversations going with smart intuitive follow-ups
Devise management & growth plans based on your responses
NPS Survey Questionnaire
Choose from an existing template or create a customized questionnaire for your survey. BrewSurvey is a step ahead to ease your NPS setup in seconds.
Pre-existing template repository
Customizable questionnaire
Kiosk Surveys
Transform your Android and iOS devices into purposeful survey kiosks. Set the device to display a handful of customer questions and collect responses through kiosk surveys.
Engaging Interface
Loop Survey
Auto Survey Submission
Turn Tablet into Kiosk
Customer Segmentation
Segment or respondents based on their responses. Categorize them based on their net promoter score and devise strategies to cater to each segment.
Skip Logic
Leverage skip logic to show questions based on respondents' previous answers. Easily apply logic to questions and collect responses that matter.
Gain a comprehensive understanding of your customers and elevate your decision-making with our robust Net Promoter Score software. Our platform provides detailed reporting and analytics to help you track customer satisfaction, identify trends, and make data-driven decisions.
Get detailed metrics like total responses, average completion time and ratio, drop-off rates.
Track survey responses as they happen, giving you the most up-to-date pulse on customer sentiment.
Tailor reports to your specific needs and focus on the metrics that matter most to your business goals.
Download survey results (CSV, Excel) to seamlessly integrate existing analysis tools.
NPS survey software like BrewSurvey offers numerous advantages:
Yes, BrewSurvey goes beyond NPS surveys by offering:
Identify your customers as promoters, passives and detractors. Analyze NPS survey responses and define strategies to transform their experience with our net promoter score software
Create NPS Survey Now
